Bithumb is temporarily closing its support centre in Gangnam due to the COVID 19 pandemic.
Bithumb, the largest crypto currency exchange in South Korea, has to close some of its offices due to the COVID 19 pandemic.
According to an official announcement on 23 November, Bithumb will temporarily close its offline support centre in Gangnam to prevent COVID-19 infections. Bithumb said that the number of confirmed coronavirus cases in the country has increased. As a result, local authorities have taken more preventive measures.
Bithumb’s support centre in Seoul will be closed on 24 November until further notice. In the meantime, Binbot will operate an online customer support centre.
Bithumb Stock Exchange has been actively posting on its blog in recent months, but none of the announcements were about an investigation against its managers. As previously reported, the South Korean police carried out at least two raids on Bithumbs‘ offices in connection with suspected fraud. The chairman of the company, Lee Jung-hoon, is said to have been summoned for questioning. Bithumb has not responded to any of Cointelegraph’s requests for comment.
Cointelegraph reported that the pandemic has so far had a strong impact on the block chain and crypto industry. The pandemic is considered to be one of the main reasons for the parabolic increase of Bitcoin (BTC) in 2020, and some industry executives say that COVID-19 has not had a negative impact on the block chain industry, but has rather led to an increased demand for innovation and introduction of block chain.